Effective Date: 11/2024
Last Updated: 4/2025
Reflecting Joy LLC, Melissa Ifill LCSW Counseling LLC, and Oni Soi Holdings LLC (collectively “we,” “us,” or “our”) respect your privacy and are committed to protecting it through this Privacy Policy.
This Privacy Policy governs your access to and use of melissaifill.com, reflecting-joy.com, and any associated subdomains (the “Websites”) and any services, content, functionality, purchases, classes, or programs offered through or in connection with these Websites (collectively, the “Services”).
By using the Services, you agree to the terms in this Privacy Policy. If you do not agree, do not access or use the Services.
1. Scope of Policy
This policy applies to data we collect:
On or through our Websites;
Via email, text, and other electronic communications between you and us;
When you register for programs, submit forms, or make purchases;
Through third-party platforms used to facilitate our services.
This policy does not apply to:
Offline communications or data collection;
Any third-party websites linked through our platforms;
Data handled independently by other service providers.
2. Changes to This Policy
We reserve the right to revise and update this Privacy Policy. When we do, we will post the updated version and revise the "Last Updated" date above. You are responsible for ensuring that we have an up-to-date email for you and for checking the Websites for updates. Continued use after any changes constitutes your acceptance of the new policy.
3. Information You Provide to Us
We collect the following types of information:
Personal Information:
Full name, address, phone number, email
Country, state, city, age or birthdate (if voluntarily provided)
Payment details (processed via third-party vendors)
Information submitted via forms, intake questionnaires, or group discussions
Program Participation:
Enrollment information (e.g., coaching goals, availability, accessibility needs)
Support requests or user feedback
Voluntary health disclosures (e.g., emotional triggers)
Payment Processing: All payments are handled by secure third-party platforms (e.g., Stripe, PayPal). We do not store full credit card numbers or payment credentials.
4. Information We Collect Automatically
When you access the Websites, we may automatically collect:
Usage Data: IP address, pages visited, browser type, operating system, click paths, referring URLs
Device Information: Device model, mobile network info, and other diagnostic data
Cookies & Tracking Technologies: To store preferences, enhance user experience, and analyze traffic
You can disable cookies via your browser settings. However, some functions may become unavailable.
5. Third-Party Information Sharing
We may work with third-party services for:
Payment processing
Scheduling (e.g., Google Calendar)
Email delivery and newsletters (e.g., Mailchimp)
Analytics (e.g., Google Analytics, Meta Ad Analytics)
These providers may collect information directly from you under their own privacy policies. We recommend reviewing those policies before interacting with their tools.
We do not control third-party ad networks and cannot guarantee how they handle your data. You can opt out of targeted advertising through services like the Network Advertising Initiative.
6. How We Use Your Information
We use collected information to:
Provide coaching, therapy and other wellness related services, classes, and retreat services
Process payments and facilitate transactions
Respond to inquiries and provide support
Customize and improve user experiences
Enforce our Terms of Service and legal obligations
Comply with applicable laws and regulations
We do not sell or rent your personal information.
7. Disclosure of Your Information
We may disclose your information:
To subsidiaries, affiliates, and vendors bound by confidentiality
To comply with legal obligations, subpoenas, or court orders
In case of business transitions (e.g., merger, sale, reorganization)
To protect the safety, property, or rights of others or ourselves
With your explicit consent
We may share aggregated or de-identified data that cannot reasonably identify you.
8. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your data. However, no system is 100% secure. You are responsible for maintaining the confidentiality of any login credentials and should avoid sharing sensitive data in public or unsecured areas of the Websites.
9. Data Retention
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. You may request deletion of your data by contacting [email protected].
10. International Data Transfers
Our operations are based in the United States. If you are accessing the Services from outside the U.S., your data will be transferred to and processed in the U.S. where data protection laws may differ. By using the Services, you consent to this transfer.
We use Standard Contractual Clauses or equivalent safeguards as required under the GDPR for EU users.
11. Your Rights Under the GDPR (EU Users)
If you are located in the EU or UK, you have the right to:
Access your personal information
Correct inaccurate data
Request deletion (“right to be forgotten”)
Restrict or object to data processing
Request data portability
Lodge a complaint with your data protection authority
To exercise these rights, email [email protected]. We will respond within 30 days.
12. Your Rights Under the CCPA (California Residents)
Under the California Consumer Privacy Act (CCPA), you have the right to:
Know what personal data we collect, use, and disclose
Request deletion of your data (subject to legal exceptions)
Opt out of the sale of your personal data (we do not sell your data)
Not be discriminated against for exercising these rights
To exercise these rights, please contact [email protected] with “CCPA Request” in the subject line.
13. Managing & Deleting Your Information
You may:
Update your preferences or personal information through your account
Unsubscribe from marketing emails via the link in any email
Request to delete your data or deactivate your account by contacting [email protected]
Some information may remain archived or cached, even after deletion.
14. Children’s Privacy
Our Services are not intended for anyone under 18 years of age. We do not knowingly collect data from children under 18. If we become aware of such data, we will delete it immediately. If you believe we may have received information from a minor, contact us at [email protected].
15. Contact Information
For questions, privacy-related concerns, or to exercise your rights, contact:
Melissa Ifill
Email: [email protected]
Mailing Address: 384 Northyards Blvd NW, Atlanta, GA 30313
Websites: melissaifill.com, reflecting-joy.com, and associated subdomains